References and Guarantors
All prospective tenants are thoroughly referenced and credit checked. In some cases, we also request a guarantor. If a guarantor is required, they must be UK based, hold a UK bank account, be in full time employment or receive a pension and must be prepared to sign a guarantor’s agreement.
Once a suitable property has been found, an offer letter will be issued confirmation that the Landlord has accepted your application to rent their property. This letter will be accompanied with an invoice detailing all the monies which will need to be paid before the start of the tenancy.
Before background checks are conducted, you will be require to pay an administration. This fee is non refundable should your application be un successful or offer to rent withdrawn. This money does not constitute a tenancy or offer of the tenancy.
Once payment has been received a request for full background check of all persons aged 18+ will be submitted to our Referencing Team. The references are conducted by an external credit referencing company we work in partnership with.
Information obtained in references include:
This is the ratio of the applicant's monthly rental amount and their monthly gross income expressed as a percentage. The higher the percentage, the more difficult it can be for an applicant to pay their rent as well as other living expenses.
This provides an overall risk score based on the applicant's credit profile. Scores above 47 are generally regarded as acceptable whilst scores less than 47 are generally regarded as insufficient. If No Score has been returned this means we have been unable to locate the applicant on the credit bureau, and as such do not have sufficient information about this applicant to form any definite opinion as to their financial strength.
This provides an indication as to whether there is anything suspicious about information that the applicant has given. It is an indicator of potential concealment or possible fraud and it is very important in these cases that the applicant's identity is carefully checked before granting tenancy.
This confirms whether the applicant has been found on the voters roll. Voters roll information is used to help verify an applicant's identity. If the applicant is not on the voters roll it is recommended that you carefully verify the applicant's identity.
This shows up any adverse information such as bankruptcies, voluntary arrangements and county court judgements (CCJs) that have been linked based on the information provided by the applicant. These may be picked up on the applicant's current address or other linked addresses that appear in their credit profile.
This information is available on Comprehensive References only. This shows the previous landlord's opinion of the applicant's conduct in terms of paying rent and dilapidations. If the applicant has not rented before, this section will not be completed. Please note that this section is based solely on the opinion of the previous landlord.
This information is available on Comprehensive references only. This section shows that we have validated the applicant's income. Income may be verified from their employer, accountant, pension fund or receivable benefits. The affordability calculation will be based on the confirmed income ensuring that the most accurate rating is provided.
In addition to the above we will require proof of address and a photo ID, one of the following forms of identification can be accepted:
Proof of address